Why Indraft Solutions?

       

Indraft Solutions is proud to be one of the most reliable transcription companies in the UK. We have over 10 years experience in anticipating your requirements, and providing solutions to all your typing problems. Our aim is to exceed your expectations. Outsourcing your transcription will enable you to cut costs and increase your efficiency, allowing you to concentrate your time and resources on your core business.

We offer:

Low cost

• Potential to lower staff costs, ie no overtime or NI to pay and none of the non-chargeable time associated with staff administration.
• No requirement for an expensive IT upgrade.  Proven low maintenance technology can be installed easily and with minimal disruption.
• Users only pay for what is typed.

Competitive rates

• Taking into account our fast turnaround times and excellent accuracy, our rates are amongst the most competitive in the market

High quality

• Work is transcribed by our professionally trained secretarial staff. We aim to provide 99% accuracy

Reliability

• 24/7 year round cover.
• Guaranteed turn around times. Dictation received before 1200 on a weekday returned by no later than 1700 the same day, and after 1200 by no later than 0900 the next working day.

Ease of use

• The system can be used wherever there is web or e-mail access, so home working or working from multiple sites becomes even easier.
• Minimal training time required.
• Tracking of work delivered for transcription.
• Helpdesk with fast, friendly customer service

Improved efficiency

• Adoption of digital technology provides benefits office-wide.
• Reduce stress on existing staff - and yourself! – allowing the whole team to perform better.

Confidentiality guaranteed

• All files transferred via our ShareFile tools using an encrypted connection.

Other  advantages

• Customized formats based on client preferences
• Itemised billing so that charges can be passed direct to clients if desired.
• Flexibility in working hours.
• Archival of data according to client needs with web based access
• Free trial period